If you have any issues pairing your device, feel free to send us a message! Serial numbers are recorded before shipment for easier processing.
Razer Kraken Tournament Edition
The headphone will be shipped the same business day or the next, depending on the time of purchase. Orders purchased on Sunday will be processed on Monday. Our shipping estimate is 2 business days via Fedex 2-Day.
We do offer returns if you are dissatisfied with the product or if we cannot assist you in pairing the device. We always recommend sending a message first; we will do our best to respond quickly and resolve any issues.
For all orders exceeding a value of 100USD shipping is offered for free.
Returns will be accepted for up to 10 days of Customer’s receipt or tracking number on unworn items. You, as a Customer, are obliged to inform us via email before you return the item.
Otherwise, standard shipping charges apply. Check out our delivery Terms & Conditions for more details.
