If you have any issues pairing your device, feel free to send us a message! Serial numbers are recorded before shipment for easier processing.
1x Sony WF-1000XM4 Replacement Charging Case.
The Sony WF-1000XM4 Replacement Charging Case will be shipped the same business day or the next depending on the time of purchase. Orders purchased on Sunday will be processed Monday. Our shipping estimate is 3-5 Business Days via USPS First Class.
Place both earbuds in the charging case, leave the lid open, and wait for the lights to flash repeatedly (red) in sets of 3, then hold your fingers to the touch sensors on both the left and right units for about 10 seconds. Release your fingers when the indicators (red) of the headset start flashing red at a slower pace. The indicators (green) flash 4 times, and the headset is initialized. This operation resets the headset to the factory settings and deletes all pairing information. In this case, delete the pairing information for the headset from the device and then pair them again.
Yes! As long as your earbuds are Sony WF-1000XM4 earbuds, this case will sync perfectly with your set.
Yes! It is possible to purchase only the charging case of Sony WF-1000XM4 earbuds, but availability may depend on the retailer or service provider you are working with. Get it from a reputable provider like us here at ReCellExchange.
For all orders exceeding a value of 100USD shipping is offered for free.
Returns will be accepted for up to 10 days of Customer’s receipt or tracking number on unworn items. You, as a Customer, are obliged to inform us via email before you return the item.
Otherwise, standard shipping charges apply. Check out our delivery Terms & Conditions for more details.
